請核對您的購物車，刪除多餘的場次，一經付款非本店無法履行服務皆無法退還訂金。
確認後，請點選「前往付款」，支付訂金才表示預約成功唷 ✅
⚠️ 未付款的訂單將自動取消

-
How do I pay the deposit?

Please review your order details and remove any extra sessions.
Deposits are non-refundable for cancellations due to personal reasons.
After confirming, please select 'Credit Card Payment' at checkout ₍ᐢ..ᐢ₎♡
⚠️ Unpaid orders will be automatically canceled.

請使用「台幣」現金或轉帳付款。
刷卡將額外收取3.5%金流手續費
⚠️ 如交易授權失敗，仍需以台幣現金支付

-
How do I pay the balance?

Please pay the remaining balance in Taiwan Dollars by cash
If you'd like to pay by credit card, there's a 3.5% processing fee.
⚠️ If the card can't be authorized, payment must be made in cash (TWD) .

本店服務皆採「 預約制 」，預約保留15分鐘，非本店無法履行服務之私人原因（包括但不限於遲到、記錯時間、臨時情況等），以致超時、未到將視為取消，訂金無法延用或退還。

-
What if I'm late?

Since our workshops are by appointment only, we've reserved a special time for you! Arriving more than 15 minutes late will be considered a cancellation.

Deposits are non-refundable or transferable for cancellations or reduced attendance due to personal reasons (e.g. being late, wrong time).

如需延期或異動，請儘早透過LINE客服聯絡確認。
前3至7天提出延期，將收取訂金的10%為異動手續費，於當日一併收取。
前2天至預約當日不再受理，可以將名額轉讓親友以如期出席。

-
Can I reschedule my appointment?

You can reschedule 3 to 7 days before your appointment, but a 10% fee will be added to your final payment.
Unfortunately, no changes can be made within 2 days, though you're welcome to transfer your spot to a friend.

If you need to reschedule, just reach out to us on LINE as soon as possible.

凡基於私人原因，非本店無法履行服務，皆無法退還訂金。
感謝您在了解並同意遵守的情況下完成預約🙏

-
Can I cancel if something comes up?

If you need to cancel for personal reasons, unfortunately, we won't be able to postpone or refund your deposit. We kindly ask you to consider this before booking. Thank you for your understanding!

我們以「手作體驗」為核心，提供專業示範及解說，並為每項課程精心篩選優質素材，讓您專注於親手創作的成就感和療癒時光。
保存條件與使用習慣因人而異，因此課程無提供完成品保固或更換服務。


-

Do you offer a warranty on my creation?

Our workshop is all about the joy of hands-on creativity. With expert guidance and quality materials, you get to focus on making something truly your own.

Because every piece is handmade and unique, each will age and change in its own way. For this reason, we do not offer warranties or exchanges.